SUPERSTAR GO has predefined location verification zones for each concert.
Location verification is only available **at the designated area during the official concert date and time**.
Please make sure your current location is within the eligible area and that it matches the concert schedule exactly.
📍You can check the exact verification times and locations on the [Play] page.
If the issue continues, please contact our support team with the following details:
- Nickname:
- Email:
- Mobile device model:
- Mobile OS version:
- iOS: Settings > General > About > Software Version
- Android: Settings > About Phone > Software Information > Android Version
- Description of the issue:
- Screenshot or video of the issue (if available):